This revision explains Friends events, allowances, usernames and Apple offer codes in more detail. It does not change existing prices or periods of access already purchased.
1. Provider and scope
These Terms govern use of the Cliqly mobile app.
Provider:
Kaynak UG (haftungsbeschränkt)
Erfweiler Str. 12
66994 Dahn
Germany
Email: support@kaynak.eu
Phone: +49 170 5265203
Privacy and appeals: datenschutz@cliqly.de
Cliqly provides social event and community infrastructure. User-created events and real-world meetings are not organised by us unless expressly stated otherwise.
2. Launch areas and availability
Cliqly launches in Frankfurt am Main and Geneva. Because Geneva is a cross-border metropolitan area, the supported launch area also covers the relevant French side. Features may depend on region, country, language, device and technical availability.
3. Account and eligibility
A personal account using Sign in with Apple is required. Information must be accurate and accounts must not be shared. Automated accounts, impersonation, fake profiles and attempts to evade restrictions are prohibited.
Cliqly is only available to people aged 18 or older.
Usernames are allocated without regard to letter case: “Can” and “can” are the same name. The chosen display capitalisation may be preserved. Allocation of an available name does not grant rights to another person’s trademark or identity. Once account deletion is complete, the name is released unless a substantiated legal or security reason prevents this.
4. App features
Cliqly may provide profiles, follows, events, maps, location and weather features, Crews, polls, planning signals, chats for authorised participants, media uploads, ratings, community signals, notifications, reporting, blocking, moderation and optional Cliqly+ or Cliqly Pro features.
5. Acceptable use
Users must not:
- publish unlawful, abusive, discriminatory, threatening, sexually exploitative, violent or dangerous content,
- create deceptive events, fraud, spam or manipulated ratings,
- disclose another person’s private information without permission,
- infringe copyright, trademark, privacy, personality or other third-party rights,
- bypass safety, access, age, regional or moderation controls,
- upload content without the necessary rights.
6. User content and licence
Users remain responsible for their content. They grant us a non-exclusive, royalty-free licence, limited to what is required to store, process, transmit, display according to the chosen visibility, secure and moderate that content within Cliqly. The licence normally ends when the content or account is deleted, except where legal obligations, open reports or legitimate evidence requirements require limited further processing.
7. Events and real-world meetings
Participation and real-world meetings are at the user’s own responsibility. Users must follow local law, venue rules and reasonable safety precautions. We recommend first meetings in public places and reporting suspicious conduct. Cliqly does not pre-screen every event and is not the organiser of user events.
8. Chats and Crews
Friends events are private events. New prospective participants need mutual following and Friends access confirmed by both people. An already confirmed participation remains valid if that connection later ends, unless the host removes it, a block applies or another justified access restriction takes effect. Following again does not by itself restore withdrawn Friends access.
Hosts can remove participants and block users for both public and private events. This removes protected participant access, including the event chat and protected exact meeting location. It does not make a public event private as a whole. Authorised moderators can inspect reported private content for review.
Event chats are restricted to hosts and confirmed participants. Crew content is restricted to authorised members. Access restrictions must not be circumvented. Reported content may be preserved for the duration of a moderation review.
Free and Cliqly+ allow membership of up to three Crews; Cliqly Pro allows up to six. Changing plans does not delete existing memberships solely because of a lower limit, but prevents additional memberships above the new limit.
9. Reports, moderation and appeals
Formal content notices can also be submitted without a Cliqly account: Open the secure Cliqly notice portal.
Profiles, events, messages, images, Crews and other content can be reported. A formal notice of potentially illegal content must identify the content as precisely as possible, provide its location or unique reference, substantiate the alleged illegality and be submitted in good faith. Measures may include notices, warnings, reduced visibility, removal, feature restrictions and temporary or permanent account suspension.
Where legally permitted, affected users and reporters receive electronic confirmation of receipt and material decisions. The statement of reasons identifies the outcome and restriction, material facts, contractual or legal basis, any use of automated means and available redress. A reasoned appeal may be submitted through the provided feature or, quoting the reference, to datenschutz@cliqly.de within the stated period, which is at least six months after the decision, for renewed human review.
Abusive or knowingly false reports may themselves lead to action. This safeguard must not be used to deter good-faith notices, statutory rights or complaints to authorities.
10. Automated safety tools
Automated filters may technically block, flag or prioritise content for review. Removal, visibility restrictions, warnings and account suspensions are decided by an authorised person. Cliqly does not intend to make solely automated decisions with legal or similarly significant effects. Material actions can be reviewed by a person.
11. Ratings and community signals
Ratings, rankings, badges and Heat/Cold signals are community and product indicators, not objective facts, credit scores or legal decisions. Manipulation, coordinated downvoting, harassment and self-rating are prohibited. Cliqly may review, reset or exclude suspicious signals.
12. Optional subscriptions
Cliqly offers optional auto-renewable subscriptions such as Cliqly+ and Cliqly Pro. The specific product, price, billing period, any trial or introductory period, and renewal terms are displayed in the App Store purchase flow before completion. The Apple Account used for the purchase is charged, and Apple handles payment and refund administration under its App Store terms.
Event allowances apply per UTC calendar month. Cliqly+ includes 12 successful event creations, 30 confirmed event joins, and up to 8 active future events of the member’s own at the same time. Cliqly Pro includes 30 successful event creations, 100 confirmed event joins, and up to 15 active future events of the member’s own at the same time. A join counts only after confirmation; declined or withdrawn requests do not count towards the monthly allowance. An event creation that is not technically completed does not count towards the monthly allowance. To protect the community against spam, the following short-term limits also apply: Cliqly+ allows at most 6 creation attempts within 10 minutes and 12 newly confirmed joins within one hour; Cliqly Pro allows 10 creation attempts within 10 minutes and 30 newly confirmed joins within one hour. Remaining allowances and reached limits shown in the app are determined by the server.
The subscription renews automatically at the end of each billing period until auto-renewal is cancelled. It can be managed or cancelled through “Manage subscription” in Cliqly or on iPhone under Settings > [name] > Subscriptions. Cancellation generally stops future automatic renewals; paid access normally remains available until the end of the current billing period. The information shown in the Apple Account and any mandatory local rules take precedence.
Deleting the Cliqly account or app does not cancel a subscription purchased through Apple. The Apple subscription must be cancelled separately, preferably before deleting the Cliqly account. Otherwise, Apple may continue to renew and charge for it even though the deleted Cliqly account can no longer be used. If a person later signs in with the same account verified through Sign in with Apple, a still-active subscription may be reassociated only after renewed technical verification.
Mandatory cancellation, withdrawal, refund and consumer rights remain unaffected. Refund requests for App Store purchases are generally submitted to and assessed by Apple under the applicable App Store rules.
Private Friends events count within the total monthly event-creation allowance, not in addition to it: Free allows up to one Friends event within three creations, Cliqly+ up to twelve within twelve, and Cliqly Pro up to thirty within thirty. Deleting an event, restarting the app or changing plans does not reset usage already counted for that month. The active-event and anti-spam limits described above also apply. Benefits and available designs are explained in the app before selection.
Apple offer codes may provide time-limited free access. Eligibility, redemption deadlines, countries, duration and any subsequent renewal depend on the specific offer and are displayed by Apple before confirmation. A free offer expressly issued without automatic paid renewal ends after its stated duration without subsequent charges from that offer. Merely possessing a code does not cancel an independently existing paid subscription. Codes do not entitle the holder to cash payment or repeated free periods.
A free offer is also securely assigned to a Cliqly account only after verification of Apple’s proof. A still-valid entitlement may be verified again and restored after account deletion and a permitted new registration, but cannot be assigned to multiple Cliqly accounts simultaneously. Its original duration does not restart. Deleted profiles, relationships, roles and previous allowances are not restored by this process.
13. Availability and changes
We aim to provide a stable, secure and high-quality service, but cannot guarantee uninterrupted or error-free availability. Functions may change for product, security, technical or legal reasons while legitimate user interests are considered.
14. Liability
Liability is unlimited for intent, gross negligence, injury to life, body or health and where required by law. For ordinary negligence, liability is limited to breaches of essential contractual duties and the foreseeable, typical loss. Mandatory rights under the law of a consumer’s habitual residence remain unaffected.
15. Deletion and suspension
Users can delete their account in the app. Deletion ends access and initiates deletion or required anonymisation of associated personal data. Data may remain restricted for the period required by law, unresolved reports, enforced bans or legal claims.
Accounts may be restricted, temporarily suspended or permanently disabled for serious or repeated violations. Where permitted, the reason, duration and appeal route are provided.
16. Governing law
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer protections and competent courts at a consumer’s habitual residence, including in the EU, EEA and Switzerland, remain unaffected.
17. Changes to these Terms
We may update these Terms for future use when functions, safety requirements or law change. Material changes will be communicated appropriately. If one provision is invalid, the remaining provisions remain effective.